Concierge services
Our personalised concierge services
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Preparing your property
Our team will prepare your property before the guests arrive. -
Welcoming guests
Your hoomy concierge is there at the holiday home to greet your guests. -
Support during each stay
Our team will be on hand in case any help is needed while guests are staying. -
Guest departure
Your concierge handles guest departures and cleans your property.
Everything is ready for your guests!
Preparing your property
To ensure that guests feel comfortable from the first day of their holiday, we prepare your property before they arrive. We unlock the door, turn on the heating if necessary, activate the Wi-Fi connection if there is one… Everything that's needed to ensure that your guests have a great stay in your property!
An in-person welcome at your property
Welcoming guests
Hoomy concierges are there at your holiday home to welcome your guests in person. Open and responsive, they can be flexible to fit with guests' arrival times as far as their schedules allow. They also offer their top tips and recommendations for exploring the region.
Open and responsive, our watchwords
Support during each stay
True ambassadors for their regions, our concierges support guests throughout their stay. As they live locally, they offer a fully customisable service and can be there very quickly to help when needed.
Guaranteed cleanliness
Guest departures and cleaning of your property
Inventory checks, flexible check-out and end-of-stay cleaning: we support guests right up until their departure and manage everything in-house to guarantee a quality service. So when the next guests arrive, your house is already ready for them!
It’s so good to have someone take care of everything!
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A property that’s always immaculate
Our Happy Concierges look after your holiday home so that it’s always ready to welcome you or your guests. -
No more unnecessary journeys
Our Happy Concierges live close to your holiday home. All year round, they monitor and maintain your property with the utmost care. -
The best possible guest experience
True ambassadors for their regions, our Happy Concierges support your guests, share their recommendations and remain on hand to help throughout each stay. -
Local services you can rely on
Get the most out of your second home thanks to the commitment and professionalism of our staff and our network of local partners.
Do you have a question about our concierge services?
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How does a stay with hoomy work?
Our team will take care of everything – before, during and after each stay – for a smooth, stress-free hoomy experience! Our concierge prepares the accommodation for each stay: airing, turning on the heating if necessary, checking that everything is clean, etc. Then, they welcome the guests to your accommodation in person (initial inventory, key handover, recommendations on the local area, etc.), provide help during their stay if needed, carry out the pre-departure inventory check, take back the keys and clean if necessary.It’s up to you to stock up on cleaning products before you start renting out you property and to replace them when necessary. Alternatively, our concierge can take care of this on request.
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Who keeps the keys to my holiday home?
While we work with you, our reliable team keeps the keys to your property so that we can provide help quickly if necessary.
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Who is responsible for the cleaning products?
It’s up to you to stock up on cleaning products before you start renting out your property and to replace them when necessary. Alternatively, our concierge can take care of this on request.
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Sabrina
Owner of a holiday home in Notre-Dame-de-Monts (Vendée)
Our customers say it best
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« Renting out our second home as a holiday let is a way for us to maintain it and make improvements every year. And because of how far away we live and our jobs, we don’t have the time to manage adverts or guest arrivals/departures or to provide the various services that a concierge service like hoomy can provide. »
Take everything off your plate!
